ZERO THREE DIGITAL PRIVACY POLICY

 

BACKGROUND:

 

Zero Three Digital Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, zero-three.co.uk(“ Our  Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our  obligations and your rights under the law.

 

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested.

 

  1.         Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

 

“Account”
means an account required to access and/or use certain areas and features of Our  Site;
“Cookie”
means a small text file placed on your computer or device by Our  Site when you visit certain parts of Our  Site and/or when you use certain features of Our  Site. Details of the Cookies used by Our  Site are set out in Part 14, below; and
“Cookie Law”
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
  1.         Information About Us

 Our  Site is owned and operated by Zero Three Digital, a limited company registered in England under company number 12678235.

Registered address: 61 Harpur Street, Bedford, Bedfordshire, England, MK40 2SS

 

VAT number:378 920 356.

Data Protection Officer: Director.

Email address: hello@zero-three.co.uk.

Telephone number: 020 4576 8780

Postal address: : 61 Harpur Street, Bedford, Bedfordshire, England, MK40 2SS

 

We are regulated by Information Commissioners Office

 

  1.         What Does This Policy Cover?

This Privacy Policy applies only to your use of Our  Site. Our  Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

 

  1.         What Is Personal Data?

Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

 

  1.         What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

  1. a)         The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.
  2. b)         The right to access the personal data we hold about you. Part 13 will tell you how to do this.
  3. c)         The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.
  4. d)         The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we Please contact us using the details in Part 15 to find out more.
  5. e)         The right to restrict (i.e. prevent) the processing of your personal data.
  6. f)           The right to object to us using your personal data for a particular purpose or purposes.
  7. g)         The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
  8. h)         The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
  9. i)           Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

For more information about our  use of your personal data or exercising your rights as outlined above, please contact us  using the details provided in Part 15.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us  informed as long as we have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our  use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves OR myself , however, so please contact us  first, using the details in Part 15.

 

  1.         What Data Do You Collect and How?

In some instances, we collect certain information automatically, including:

We collect information about your activity on our Services, such as the links you share, the users you follow, the posts you highlight, and the claps you give.

 

When you purchase a membership, we collect information about the transaction, such as the subscription’s details, the purchase price, and the transaction’s date.

 

We collect information about how you access our Services, such as the hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version. Additionally, we collect information about your activity on our Services, including the date and time of your access, the pages viewed, the links clicked, and the page you visited before navigating to our Services.

 

Cookies and Other Tracking Technologies: We collect information about you through the use of tracking technologies such as cookies and web beacons. Cookies are small data files stored on your hard drive or in the memory of your device that enable us to improve our Services and your experience, as well as to determine which areas and features of our Services are popular. Web beacons (alternatively referred to as “pixel tags” or “clear GIFs”) are electronic images that we use on our Services and in our emails to assist in delivering cookies, tracking visits, and analysing usage. Additionally, we work with third-party analytics providers who collect information about your use of our Services and other websites and applications through the use of cookies, web beacons, device identifiers, and other technologies, such as your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, and links clicked. Zero Three Digital and others may use this information to analyse and track data, determine the popularity of specific content, deliver content tailored to your interests on our Services, and gain a better understanding of your online activity. More information about cookies and how to disable them can be found below in Your Choices.

 

We Collect Information from Other Sources

We collect data from third-party sources. We may collect information about you from third-party sources such as social media platforms, accounting service providers, and data analytics providers. Additionally, if you create or log into your Zero Three Digital account via a third-party platform (such as Apple, Facebook, Google, or Twitter), we will have access to certain information from that platform, such as your name, friend or follower lists, birthday, and profile picture, in accordance with the platform’s authorization procedures.

 

Our Sources of Information

We may infer information about you or make conclusions about you based on the data we collect. For instance, we can infer your location from your IP address or your reading preferences from your reading history.

  1.         How Do You Use My Personal Data?

We collect information to operate, maintain, and improve our Services, which includes publishing and distributing user-generated content, personalising the posts you see, and operating our metered paywall. Additionally, we use the data we collect to:

 

Create and maintain an account with Zero Three Digital;

Process transactions and send ancillary information, such as confirmations, receipts, and surveys about the user experience;

You will receive technical notices, security alerts, as well as support and administrative messages;

Customer service representatives will respond to your comments and questions;

Communicate with you about new Zero Three Digital content, products, services, and features, as well as other news and information we believe will interest you (for information on how to opt out of these communications at any time, see Your Choices below);

Analyse and monitor trends, usage, and activities associated with our Services;

Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity, as well as to safeguard Zero Three Digital’s and others’ rights and property.

Debug our Services to identify and correct errors;

Adhere to our legal and financial responsibilities; and

Carry out any other purpose specified when the information was collected.

  1.        How Long Will You Keep My Personal Data?

We retain personal data associated with your account for the duration of your account’s active status. If you close your account, we will delete all data associated with your account within 14 days. Other personal data is retained for as long as necessary to fulfil the purposes for which it was collected and for other legitimate business purposes, including compliance with legal, regulatory, and other compliance obligations.

  1.         How and Where Do You Store or Transfer My Personal Data?

We will only store your personal data OR store some of your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.

 We ensure that your personal data is protected under binding corporate rules. Binding corporate rules are a set of common rules which all our group companies are required to follow when processing personal data. For further information, please refer to the Information Commissioner’s Office.

We will use specific approved contracts which ensure the same levels of personal data protection that apply under the Data Protection Legislation. For further information, please refer to the Information Commissioner’s Office.

Please contact us using the details below in Part 15 for further information about the particular data protection safeguard s used by us  when transferring your personal data to a third country.

The security of your personal data is essential to us , and to protect your data, we take a number of important measures, including the following:

  •   limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
  •   procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so;

 

  1.     Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions .

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

 

If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 9.

 

  1.     How Can I Control My Personal Data?

11.1   In addition to your rights under the Data Protection Legislation, set out in Part 5, when you submit personal data via Our  Site, you may be given options to restrict our  use of your personal data. In particular, we aim to give you strong controls on our  use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us  which you may do by unsubscribing using the links provided in our  emails and OR , at the point of providing your details and by managing your Account ).

11.2   You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

 

  1.     Can I Withhold Information?

You may access certain areas of  Our  Site without providing any personal data at all. However, to use all features and functions available on Our  Site you may be required to submit or allow for the collection of certain data.

You may restrict our  use of Cookies. For more information, see Part 14 and our  Cookie Policy

 

  1.     How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us  for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell us  everything we need to know to respond to your request as quickly as possible.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our  administrative costs in responding.

 We will respond to your subject access request within 14 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our  progress.

 

  1.     How Do You Use Cookies?

 Our  Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us  and are used only by us . We use Cookies to facilitate and improve your experience of Our  Site and to provide and improve our   products AND/OR services . We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

By using Our  Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us . Third-party Cookies are used on Our  Site for more details, please refer to the table below. These Cookies are not integral to the functioning of Our  Site and your use and experience of Our  Site will not be impaired by refusing consent to them.

All Cookies used by and on Our  Site are used in accordance with current Cookie Law.

Before Cookies are placed on your computer or device, you will be shown a prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us  to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our  Site may not function fully or as intended. You will be given the opportunity to allow only first-party Cookies and block third-party Cookies.

 Certain features of Our  Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our  Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

The following first-party Cookies may be placed on your computer or device:

 

 

 Our  Site uses analytics services provided by Google Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us  to better understand how Our  Site is used. This, in turn, enables us  to improve Our  Site and the products AND/OR services offered through it.

The analytics service(s) used by Our  Site use(s) Cookies to gather the required information. You do not have to allow us  to use these Cookies, however whilst our  use of them does not pose any risk to your privacy or your safe use of Our  Site, it does enable us  to continually improve Our  Site, making it a better and more useful experience for you.

 

In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

 

OR

 Our  Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us  and are used only by us . We use Cookies to facilitate and improve your experience of Our  Site and to provide and improve our   products AND/OR services . By using Our  Site you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us.

 

  1.     How Do I Contact You?

To contact us  about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Director) :

Email address: hello@zero-three.co.uk

Telephone number: 020 4576 8780

Postal Address: 61 Harpur Street, Bedford, Bedfordshire, England, MK40 2SS

 

  1.     Changes to this Privacy Policy

 We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our  business in a way that affects personal data protection.

Any changes will be immediately posted on Our  Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our  Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 01/01/2023